PRIVACY POLICY

Effective Date: March 10, 2026

AckerStone Industries (“AckerStone,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, communicate with us, or receive text messages from us.

Information We Collect

We may collect the following types of information when you interact with AckerStone Industries.

Contact Information

  • Name
  • Phone number
  • Email address
  • Company name
  • Mailing or jobsite address

Transaction Information

  • Quotes and order information
  • Delivery scheduling details
  • Customer service communications

Website Usage Information

When you visit our website, we may collect limited technical information such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited on our website

This information helps us improve website functionality and customer experience.

How We Use Information

AckerStone Industries may use collected information to:

  • Respond to customer inquiries
  • Provide quotes or order updates
  • Coordinate deliveries or service appointments
  • Communicate about customer accounts or transactions
  • Improve our website and services
  • Maintain security and prevent fraud
  • Comply with legal obligations

SMS / Text Messaging Privacy

If you provide your mobile phone number and consent to receive SMS messages from AckerStone Industries, you may receive transactional or customer service communications including:

  • Responses to inquiries
  • Order or quote updates
  • Delivery coordination
  • Appointment scheduling
  • Customer service communications

Consent to receive SMS messages is not a condition of purchase.

Message Frequency
Message frequency varies depending on your interactions with AckerStone representatives.

Message & Data Rates
Message and data rates may apply according to your mobile carrier plan.

Opt-Out
You may opt out of SMS communications at any time by replying STOP.

After opting out, you may receive one final confirmation message.

Help
For assistance with SMS messaging, reply HELP or contact AckerStone customer support.

Phone Number Privacy
AckerStone Industries does not sell, rent, or share phone numbers with third parties for marketing purposes.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and understand website traffic patterns.

You may disable cookies in your browser settings, though some website functionality may be affected.

How We Share Information

We may share information with:

  • Service providers who assist in operating our business (such as website hosting, communication tools, or IT services)
  • Legal authorities when required by law
  • Parties involved in business transactions such as mergers or acquisitions

We do not sell personal information.

Data Security

We take reasonable administrative, technical, and physical measures to protect the information we collect. However, no method of transmission or storage is completely secure.

Changes to This Policy

AckerStone Industries may update this Privacy Policy periodically. The Effective Date at the top of this page indicates when the policy was last revised.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

AckerStone Industries

California Facility
13296 Temescal Canyon Rd
Corona, CA 92883
Phone: 951-674-0047

Arizona Facility
6664 W Allison Rd
Chandler, AZ 85226
Phone: 480-344-6910

Customer Support
https://www.ackerstone.com/contact-us